Order Processing & Delivery InformationWe aim to dispatch your order within 2–3 working days using DPD Next-Day delivery.Please note that a signature may be required upon delivery, so we recommend ensuring that someone is available at the delivery address to receive your order. We cannot accept responsibility for any loss of freshness or product quality issues resulting from failed delivery attempts where no one is available to accept the goods.If required, you may choose to have your order delivered to an alternative address or provide instructions for the parcel to be left in a secure location, such as a garage or shed. Please be aware that by selecting this option, the recipient accepts full responsibility for the goods once they have been delivered.Freshly Made, Frozen for QualityAll boilies are made fresh to order, carefully frozen, and dispatched with DPD to ensure they reach you in the best possible condition. Once your order arrives, please place the boilies straight into your freezer.You will receive a dispatch notification by email or text message once your order has been shipped.Made-to-Order Lead TimesAs our boilies are freshly made to order, we require sufficient lead time to schedule production within our rolling manufacturing programme. During periods of high or seasonal demand, lead times may be extended.If you require your boilies urgently, please contact us by email or telephone before placing your order. We will always do our best to accommodate urgent requests wherever possible.